RETURN POLICY

If merchandise received is either, defective, or damaged you may exchange it 7 days after receiving the product(s). Please note customers may pay a 15% restocking fee on exchanges. 

REFUNDS ARE GIVEN ONLY AS STORE CREDIT. NO CASH REFUNDS  

NO RETURNS ON ANY STERILIZATION PRODUCT(S) SUCH AS NEEDLES, GREEN SOAP, INKS, ETC.

NO REFUNDS On Tattoo Kits, Media, CD, DVD, Tattoo Books, Tattoo Flashes.

If you have an item that was damaged upon arrival please email us within 48 hours of receiving the product(s). We can be reached via email address info@qualitytattoosuppliers.com

EXCHANGE POLICY

If merchandise was received damaged or defective, customer is granted an exchange in which they must send back the product(s) and once received in our warehouse one of our specialist will inspect the product(s). After the product(s) pass inspection the customer is granted an exchange for the damaged or defective product. Please be aware this process can take up to 30 days.

Out of Stock/ Discontinued

If an item you ordered is not in stock or discontinued, you are able to request a refund instead of store credit and the process can take up to 30 days as well. A refund receipt will be mailed to customers email inbox.

If you need to return a product to us, please call our Customer Service department at 1 (800) 883 1532 Monday through Friday 9:00 AM to 2:00 PM PACIFIC TIME to get an RMA number. An RMA number MUST accompany all returns within seven days of receipt. Any items returned to us without an RMA number will be sent back to you at your cost.

TERMS OF USE STATEMENT

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

Tattoo needles, piercing needles and tattoo inks are restricted to use by qualified licensed practitioners as determined by the state in which the practitioner resides. All tattooing and piercing devices are sold to qualified practitioners only. The purchaser accepts full responsibility for the safe and proper use of these devices and agrees to indemnify and hold QUALITY TATTOO SUPPLIERS harmless from any consumer claims against the ultimate use of these devices.